WHO WE ARE
Over 20 years' experience
Merlin Fulfilment is based in Romsey, Hampshire with excellent transport links and have over 20 years’ experience in professionally providing pick, pack, and fulfilment services to a very wide range of clients. When partnering with Merlin Fulfilment you can benefit from using our in-house system or your own warehousing and despatch solutions.
Merlin Fulfilment will work in partnership with you to ensure that your reputation is maintained through accurate, on-time deliveries and that you have great visibility of the status of your stock. With over 75,000 sq. ft of warehousing, we’ve got the space and expertise to look after your needs, as well as managing any dropshipping requirements.
Highly competitive rates
Work with Merlin Fulfilment to benefit from highly competitive rates on your product fulfilment and delivery. We are integrated with all major parcel delivery companies as well as Royal Mail and we have the buying power to secure highly competitive rates for your packages. Our fulfilment team operates at scale and handles high volumes of parcels for clients. Whether you are an eCommerce brand, have a DRTV client base or are a traditional retailer, we can help you to streamline your fulfilment processes at a competitive rate.
E-commerce and DRTV fulfilment services
Direct Response TV (DRTV) and e-commerce fulfilment are specialist areas that require expertise and experience to deliver excellence. At Merlin Fulfilment we operate at scale, offering a combined fulfilment and call centre service if required.
Our in-house sister company, Impact Call Centre, are on hand if required to offer a full suite of professional, world class, call centre services 24/7.
High quantities of orders can be dealt with to meet your requirements and we effectively manage the spikes in order volume resulting from marketing campaigns, seasonal trends, and one-off requirements. Merlin Fulfilment has expertise to securely store, manage and despatch your inventory, fulfilling orders as quickly as they are placed. Our e-commerce and DRTV fulfilment services strive to save you money and give you the time to focus on your core business. Our professional team can meet every requirement, from standard storing, processing, and shipping to advanced solutions which may include processing returns, product recalls and long-term subscriptions. Whether you opt for a standard or advanced service you can rest assured that your shipments will arrive at the right place at the right time with our help. If you are looking for a fulfilment partner with many years’ experience and expertise look no further.Choosing Merlin Fulfilment will help you to meet the ever-increasing demands of your customers who expect to receive their order in record time. We have the processes, technology, and expertly trained staff to create an efficient and streamlined fulfilment process that delivers for clients.shipping requirements.
Direct Response TV (DRTV) and e-commerce fulfilment are specialist areas that require expertise and experience to deliver excellence. At Merlin Fulfilment we operate at scale, offering a combined fulfilment and call centre service if required.
Our in-house sister company, Impact Call Centre are on hand if required to offer a full suite of professional, world class, call centre services 24/7.
High quantities of orders can be dealt with to meet your requirements and we effectively manage the spikes in order volume resulting from marketing campaigns, seasonal trends, and one-off requirements. Merlin Fulfilment has expertise to securely store, manage and despatch your inventory, fulfilling orders as quickly as they are placed. Our e-commerce and DRTV fulfilment services strive to save you money and give you the time to focus on your core business. Our professional team can meet every requirement, from standard storing, processing, and shipping to advanced solutions which may include processing returns, product recalls and long-term subscriptions. Whether you opt for a standard or advanced service you can rest assured that your shipments will arrive at the right place at the right time with our help. If you are looking for a fulfilment partner with many years’ experience and expertise look no further.Choosing Merlin Fulfilment will help you to meet the ever-increasing demands of your customers who expect to receive their order in record time. We have the processes, technology, and expertly trained staff to create an efficient and streamlined fulfilment process that delivers for clients.shipping requirements.
Why choose Merlin Fulfilment for your pick, pack and fulfilment outsourcing?
Our success in delivering professional pick, pack and fulfilment services relies on three core elements: our great people, efficient processes, and innovative technology. The specialist services that we provide effortlessly manage your inventory to ensure that incoming orders are quickly and accurately fulfilled from our 75,000 sq. ft of dedicated warehouse space.
If you are experiencing rapid business growth and you need to scale your fulfilment operations to meet rising customer demand, you can benefit from our pick and pack expertise. Our clients, which include eCommerce brands, DRTV operators and traditional retailers trust us to deliver outsourced pick and pack services.
We can also provide truly integrated call centre services if required, as our UK based, multichannel call centre, Impact Call Centre, can professionally take care of sales and customer service.
We are trusted by national brands
If you choose to outsource your fulfilment requirements to us, you will be in great company with some of the UK’s leading brands. Merlin Fulfilment is trusted by national and independent businesses, local authorities, and charitable organisations across a diverse range of sectors. Many of our clients also use and benefit from our expertise in customer service and sales. Discover more about how we have helped with their business requirements in our success stories section.
Contact us to find out how we can help
By choosing Merlin Fulfilment for your logistics and order fulfilment needs you are making a decision that can significantly enhance your business operations. Our dedication to efficiency, accuracy, and world class customer satisfaction sets us apart in the industry. By partnering with us, you gain access to a reliable and experienced team that is committed to streamlining your supply chain and helping your business thrive. With Merlin Fulfilment, you’re not just choosing a service, you’re choosing a trusted partner who will work tirelessly with you to ensure your success.
Contact us today to experience the difference and take your business to new heights.
By partnering with us, you can focus on growing your business whilst leaving the logistics and fulfilment worries to our experienced team.
Contact us today to discuss your bespoke requirements